Shipping Policy.
Thank you for shopping with us! We strive to deliver your orders safely and as quickly as possible.
1. Order Processing
- Orders are processed within 2-3 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During sales, festive seasons, or high-demand periods, processing may take slightly longer.
2. Shipping Time
Estimated delivery timelines:
- Metro Cities: 3–6 business days
- Other Cities & Towns: 5–9 business days
- Remote Areas: 7–12 business days
Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
3. Shipping Charges
Free Shipping on all prepaid orders
4. Tracking Your Order
Once your order is shipped, you will receive a tracking ID and courier details via email, SMS. You can use the tracking number to monitor your shipment.
5. Delivery Attempts
Our courier partners will make multiple delivery attempts. If the package cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the package, it may be returned to us.
In such cases:
- Re-shipping charges may apply.
- Refunds (if applicable) will exclude original shipping fees.
6. Address Changes
Please ensure your shipping address is accurate before placing your order. Address changes may not be possible once the order has been dispatched.
7. Incorrect Address
Please ensure that your shipping address and contact details are accurate when placing the order. Elegance In Her is not responsible for non-delivery due to incorrect or incomplete addresses.
8. Delayed Deliveries
While we aim to deliver every order within the estimated timeframe, delays may occasionally occur due to weather conditions, natural disasters, strikes, or other circumstances beyond our control. We appreciate your patience in such cases.
9. Damaged or Missing Packages
If your package arrives damaged or appears to be tampered with, please refuse delivery if possible and contact our customer support within 48 hours of delivery with photos of the package and product.
Contact Us
If you have any questions regarding shipping or your order, please contact Us.
Email: support@eleganceinher.comPhone: +91 7349092971
Website: https://eleganceinher.com